We respect and will continue to respect the privacy of our clients.
Last updated: March 7, 2025
When you become a client of Quality Outcomes, LLC, you provide your contact information as well as some information about your patients and your business. This information is collected to allow us to provide the level of service you need to improve your operations. WE DO NOT SELL YOUR INFORMATION. As a client, our primary method of communication with you will be via email. We judiciously guard all personally or corporately identifiable information we collect about you. We do reserve the right to aggregate the information we collect as we analyze the data to determine patterns. We are partners with OPIE and Futura Software and do securely share data between our systems as is required to provide our customer service. Our agreements do not permit them to use the data in any way other than to provides services to their customer bases.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Please see your Business Associate Agreement or contact OPIE Software for additional details. Any information we receive from clients or their patients that falls under the HIPAA guidelines will be treated in accordance with federal laws governing that information.
Why a "Business Associate Agreement?"
The Business Associates Agreement protects your organization and ours and provides a mechanism and assurance that Protected Health Information (PHI) is treated with the confidentiality it deserves. This is your assurance from us that we take this responsibility very seriously.
1) Information We May Collect
Personal Contact Information, such name, credentials, email and/or cell number
Contact Information: We may collect contact details such as your phone number, but it will only be used for surveys, reminders, notifications and/or to respond to your specific requests.
2) Use of Information
Communication: We use your contact information for appointment scheduling, surveys, notifications, reminders, and responding to your inquiries.
Contact Information: We may collect contact details such as your phone number, but it will only be used for surveys, reminders or to respond to your specific requests.
3) Sharing of Information
If you use a credit card on our site, naturally, we provide information about you to the credit card agency or other involved third party to ensure the successful fulfillment of your purchase.
We may share your personal information with trusted third-party service providers, such as payment processors, to facilitate secure credit card transactions and other essential business operations. These third parties are contractually obligated to protect your data and use it only for the specific purposes outlined in our agreement.
Otherwise, we do not share your email address, identity, or phone number with any third parties, except as required by law or with your explicit consent.
Cookies.
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Quality Outcomes, LLC uses cookies in several ways. We use cookies to allow you to login without having to type your login name each time. Instead, only your password is needed to access the system. We also use cookies to maintain small pieces of information about you to make your use of our system a better experience for you. At no time do we retrieve information from your computer through the cookies, nor do the cookies ever "contact" us or any third party in any way when you are not actively using our site.
With whom will the information be shared, if anyone?
If you use a credit card on our site, naturally, we provide information about you to the credit card agency or other involved third party to ensure the successful fulfillment of your purchase. We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future.
What safeguards are in place to protect the loss, misuse or alteration of my information?
All information you provide to Quality Outcomes, LLC is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
Choices About How We Use and Disclose Your Information; Your Rights, if Applicable, Under the California Consumer Privacy Act (CCPA) and Similar Legislation:
We strive to provide you with choices regarding the personal information you provide to us. Applicable legislation, such as CCPA, may extend your right to access, update or delete your Information and obtain a copy of your Information. If you are in the State of California, or in any other jurisdiction where such similar rights are bestowed, and upon a verified request, you may ask to access the personal information about you that is stored in our systems, or have us update, correct, or delete such information in certain cases. You are also entitled to obtain from us your information (excluding data we obtained from other sources) in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another data controller. Where our processing is based on our legitimate interests, you are entitled to object to this on grounds relating to your particular situation, and we will then no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise or defense of legal claims. You may also withdraw your consent where our processing is based on the consent you’ve given, at any time, without affecting the lawfulness of our processing that was based on consent before its withdrawal. If you wish to exercise any of these rights, please use the Contact Us Section.
What other information should I know about my privacy?
Qualityoutcomes.com contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Quality Outcomes, LLC has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from our Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you're online. In addition to the circumstances described above, Quality Outcomes, LLC may disclose customer information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Quality Outcomes, LLC or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Any changes in the way Quality Outcomes, LLC uses personal information will be described in future versions of this Privacy Statement. Of course, you may always click here to submit concerns regarding our Privacy Statement or our privacy practices. Quality Outcomes, LLC will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.
Consent
By using our website and services, you consent to this Privacy Policy as it may change from time to time.
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